Privacy Policy

TranzDigital LLC ("TranzDigital," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tranzdigital.com, use our services, or interact with us.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with us, we may collect personal information that you voluntarily provide, including:

• Contact Information: Name, email address, phone number, company name, job title
• Business Information: Company size, industry, business needs, and project requirements
• Communication Data: Messages, feedback, and correspondence you send to us through forms, email, or phone
• Account Information: Login credentials if you use any of our client portals or services
• Payment Information: Billing details processed through secure third-party payment processors

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device Information: Browser type, operating system, device type, screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• IP Address: Your internet protocol address for analytics and security purposes
• Cookies and Tracking Technologies: Small data files stored on your device to improve your browsing experience

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our SAP Business One implementation, IT consulting, and related services
• To respond to your inquiries, schedule consultations, and provide customer support
• To send you relevant information about our services, including SAP B1 updates, product announcements, and industry insights
• To personalize your experience and deliver content relevant to your business needs
• To process transactions and send related information, including confirmations and invoices
• To analyze website usage and improve our website performance, content, and user experience
• To protect against fraudulent, unauthorized, or illegal activity
• To comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., email services, hosting, analytics)
• SAP Partnership: As a SAP Business One partner, we may share necessary business information with SAP SE to facilitate licensing, implementation, and support services
• Legal Requirements: We may disclose information when required by law, court order, or governmental regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• With Your Consent: We may share information with your explicit consent for purposes not covered by this policy

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our website.

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect your website experience.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure data storage, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
• Do Not Sell: Under the California Consumer Privacy Act (CCPA), you have the right to opt out of the sale of your personal information. We do not sell your personal information.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites, including SAP.com and partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: